Online Enrollment Assistance

Help With Current Policies

Help With Current Policies

Please note: the following links are for help with American Fidelity policies only:

Resources at AFAdvantage.com

Contacts At American Fidelity

• Directory Listing

Detailed customer service contact directory by division and department.

Forms Download

• ClaimForms 

Select claim forms by product and state of residence

• Other Forms

Forms for: Name Change, Beneficiary Change, Ownership Change, etc.

• Flex & HRA Reimbursement Forms

Forms for: Expense Reimbursement Voucher, Dependent Day Care Provider Acknowledgement, etc.

Frequently Asked Questions

Policy Benefits FAQ

Answers to frequently asked policy benefits questions.

Instructions on how to submit a claim.

Customer Service FAQ

Answers to frequently asked customer service questions.

Group Administrator FAQ

Answers to questions frequently asked by Group Administrators and Bookkeepers.

Flexible Spending Accounts

Answers to Flexible Spending Account